NewGrowth vs. Qlient: two AI receptionists for the beauty industry
This is the closest comparison in our lineup — both products are AI voice receptionists aimed at beauty businesses, both answer 24/7 with natural voices, both book appointments and summarize calls. The differences are underneath: what each is built on, and what each does beyond the phone.
What Qlient does well
Qlient built a polished voice AI for beauty salons, med spas, and studios: hyper-realistic voices, call summaries and transcripts, calendar management, and smart escalation — when a call needs a human, it hands off with context. Their med spa focus shows in consult-style intake handling.
Where NewGrowth diverges
1. Square is our foundation, not an integration. Qlient integrates with a range of management software; NewGrowth is built on Square Appointments specifically. Live per-stylist availability, exact service durations, native confirmations, no-show protection — booking behaves exactly as if your front desk did it, whether the client calls or texts.* If you're on Square, depth beats breadth. If you're on one of the platforms Qlient names — Meevo, Mindbody, or Zenoti — honestly, Qlient may serve you better today.
2. We do outbound; answering is only half. NewGrowth runs Win-Back campaigns against your cancelled/no-show/lapsed list — proactively refilling your book, not just protecting inbound.* Qlient's product is centered on inbound answering, and outbound win-back isn't advertised anywhere on their public site.
3. Transparent flat pricing. $79–$449/mo flat — Launch at $79, Salon at $249, Front Desk at $449 — published, no sales call required to see a number. Qlient doesn't publish pricing: as of this writing there is no pricing page on their site, and the public CTAs route you to a scheduled call to get a number.
Head to head
| NewGrowth | Qlient | |
|---|---|---|
| Core | AI receptionist + Win-Back for Square salons | AI receptionist for beauty/med spa |
| Booking integration | Square-native, live availability* | Meevo, Mindbody, Zenoti & more (their named list) |
| Outbound win-back | Included — unlimited on Salon & Front Desk* | Not advertised on their public site |
| Human escalation | Warm transfers with an AI briefing call | Hands off to a human with context |
| Pricing | $79–$449/mo flat, published | Not published — sales call required |
Call both demos. Seriously.
The fastest way to judge an AI receptionist is to talk to it. The demo on our homepage calls you — judge us by the call.
Have it call meBottom line
On Square Appointments → NewGrowth; the native integration and Win-Back engine are built for exactly your stack. Med spa on another platform, consult-heavy intake → Qlient is a strong product in that lane. Call both demos before deciding — ours is here. Weighing a human answering service instead? We compared those too →
Frequently asked questions
Is Qlient good for salons?
Yes — Qlient built a polished voice AI for beauty salons, med spas, and studios, with natural voices, call summaries and transcripts, human escalation when a call needs it, and integrations across multiple booking platforms. If you're a consult-heavy med spa, or you run your book on a platform Qlient names — Meevo, Mindbody, or Zenoti — rather than Square, Qlient may serve you better today.
What does NewGrowth do that Qlient doesn't?
NewGrowth is built on Square Appointments specifically rather than integrating with many platforms. Every plan answers 24/7 and holds real two-way text conversations — clients can text questions, reschedule, or say 'call me' and get a call from the same agent — and texts your booking link, with missed-call text-back included. On Salon and Front Desk plans with an eligible Square Appointments Plus or Premium account, it books against live per-stylist availability — by phone or entirely by text — handles cancellations and rescheduling, recovers no-shows, and runs unlimited outbound Win-Back campaigns on your lapsed-client list — outbound campaigns are not a documented Qlient feature. Pricing is flat and published: $79–$449/mo.
Which should a salon on Square Appointments choose?
On Square Appointments, NewGrowth — the native integration and Win-Back engine are built for exactly your stack. A med spa on another platform with consult-heavy intake may be better served by Qlient. Call both demos before deciding; the demo on our homepage calls you.
*NewGrowth live Square automation — live-availability booking, cancel/reschedule, no-show recovery, and unlimited Win-Back campaigns — requires a Salon or Front Desk plan and an eligible Square Appointments Plus or Premium account. Every plan answers 24/7 and holds real two-way text conversations — clients can text questions, reschedule, or say 'call me' and get a call from the same agent — and texts your booking link, with missed-call text-back included; Launch includes a limited Win-Back preview. Qlient claims reviewed against qlient.ai on July 21, 2026 (integrations and features from their published site; an archived copy is preserved on the Wayback Machine). No pricing page existed on their site at that date. Feature notes reflect each provider's public materials at the time of writing; capabilities change. All trademarks belong to their owners; no competitor sponsors or endorses this page. Spotted an error? Let us know and we'll correct it.